A self-help group for anyone having problems or indeed anybody that can help with FrSKY products.
Hi-- I received the extended antennae from T9Hobbysport today for my (new, unflown) G-RX6 receivers but I seem to have wrecked the first receiver removing the first original antenna! I carefully picked at the hard glue holding the antenna on the board but was astounded to find when the glue released that a surface-mounted resistor embedded in the glue had come away with it. Photos attached showing the empty SMD space and the resistor embedded in the glue. I have no facility to replace SMD components.
This looks like very poor quality control on the gluing so I would like to claim a warranty replacement. How do I go about that please? Meanwhile, what could I do differently to avoid wrecking my other receiver?
In fact I have just looked at the other receiver and it, too, has glue over the same device so there seems no chance of removing its antennae either. Advice, please?
Ok, so I managed to get the original antennae of the second receiver without compromising the SMDs. Knowing they were under the glue, I left most of it on the board while cutting around the edge of the antenna clips. So it's just one damaged receiver which had poor quality either in the glue or the SMD solder that was weaker than the glue. Should I proceed with a return under warranty please?
You need to speak to your supplier regarding warrantee.
for reference its recommended to heat the glue a little with hot air to avoid damaging surrounding parts
